1. Introduction
Cudium ("we/us") is a cross-border payment platform headquartered in Ile-Ife, Osun State, Nigeria. This policy explains how we handle your personal data.
What this covers: Applies to all Cudium services (website, mobile apps, APIs). Does not cover third-party services.
2. Your Consent
By using Cudium, you agree to:
- Collection of personal data (name, ID, contact details)
- Temporary biometric processing (facial recognition for identity checks)
Key point: Face scans are processed on your device only; we never store them
3. Data We Collect
Personal Information:
- Full name, email, phone number
- Government IDs (passport, driver’s license, BVN)
- Transaction history
Biometric Data (for verification only):
- Facial scan via your device’s camera
- Used once and immediately deleted
4. How We Use Your Data
We use your information to:
- Verify your identity and prevent fraud
- Process payments securely
- Improve our services
- Comply with Nigerian financial laws
- Send service updates (marketing only with your opt-in)
5. Data Sharing
We may share with:
- Banks/Payment processors (to complete transaction
- Regulators (when required by law)
- Service providers (under strict confidentiality)
Never shared: Your biometric data stays on your device unless legally required.
6. Data Security
We protect your data with:
- Bank-grade encryption
- Regular security audits
- Limited staff access
Breach response: We notify authorities within 72 hours if any incident occurs.
7. Your Rights
You can:
- Get a copy of your personal data
- Correct inaccurate information
- Delete data we don’t need to keep
- Withdraw consent for face verification
How to exercise: Email dpo@cudium.com; we’ll respond as soon as possible
8. Data Retention
- Biometric data: Deleted immediately after use
- Account info: Kept while active
- Transaction records: 5 years (financial regulation requirement)
9. Age Restriction
❌ No users under 18. Report accidental underage accounts to admin@cudium.com.
10. Cookies
We use cookies to:
- Keep you securely logged in
- Remember preferences
- Improve our platform
Your control: Adjust settings in your browser.
11. Policy Updates
We’ll notify you:
- By email for major changes
- Via app notifications for minor updates
Your continued use means you accept changes.